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Outback Barbecue Warranty Information

5 Year Warranty: - Modern Classic, Spectrum, Sapphire, Excelsior, Meteor and Professional ranges manufactured after 2009

Outback barbecues are warranted to the original purchaser against defects in materials and workmanship. Porcelain coated barbecue bodies, porcelain coated roasting hoods and stainless steel roasting hoods are warranted for a period of ten (5) years from the date of purchase against rust through. Stainless steel burners are warranted for a period of two (2) years from the date of purchase. Outback UK will, within this period, supply replacements for defective parts free of charge provided that:

• The product has not been used for trade, professional or hire purposes.
• The product has not been subjected to misuse or neglect, including fat fires and flare-ups or use of a faulty or incorrect regulator.
• The product has not sustained damage through foreign objects, substances or accidents.
• The care and maintenance instructions given in your Outback manual have been followed.

1 Year Warranty: - Omega, Excel and Patio Heaters

Outback barbecues and patio heaters are warranted to the original purchaser against defects in materials and workmanship for a period of one (1) year from the date of purchase. Outback UK will, within this period, supply replacements for defective parts free of charge provided that:

• The product has not been used for trade, professional or hire purposes.
• The product has not been subjected to misuse or neglect, including fat fires and flare ups or use of a faulty or incorrect regulator.
• The product has not sustained damage through foreign objects, substances or accidents.
• The care and maintenance instructions given in your Outback manual have been followed.This warranty is offered as an extra benefit and is in addition to the customers’ statutory rights.

Outback UK does not warranty in any way the gas cylinder.If you have any queries regarding the assembly or use of your barbecue please contact us.

In order to claim under warranty please complete the form by following this link:

Outback Warranty Claim Form

Latest Help & Advice Pages

Looking for a new or first time barbecue? if you're not sure what to buy and what is best, read the buyers guide for help and advice..

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Outback Barbeque are one of the largest premier independent Outback BBQ specialists delivering quality Outback barbecues direct to your door. We carry every model of both gas and charcoal barbecues, with a comprehensive stock of genuine Outback accessories, cooking tools, bbq covers and spare parts

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