Delivery Information, Rates & Returns

Delivery - Goods are priced in UK sterling. For delivery to any country outside the UK please telephone +44 (0) 1767 681694

Please see individual product details for current delivery times. Our parcel carriers deliver weekdays between 8am and 6pm. A failed delivery will automatically be attempted on the next working day, any further attempts will incur additional charges. If a delivery attempt has been made the driver will try to leave a card saying so with instructions to call the local depot, please do as instructed and don’t just ignore the card. If nobody is available to receive and sign for the delivery it can be left in a safe location or with a neighbour, please specify details in the special instructions field. We Offer free delivery for orders over £50 within the Mainland UK, *Excluding Scottish highlands as denoted below.

Scottish Post codes: Under 30kg -- / -- Over 30kg
IV- all post codes £20 -- / -- £50
KA 1-14 £20 -- / -- £50
PA1-PA70 £20 -- / -- £50
PH1-PH50 £20 -- / -- £50

Damaged or missing items must be reported within 24 hours. We will not be liable to you if a 'non-signature' service is requested, or written instructions are given to leave goods in a 'safe' location, and the goods are subsequently lost or damaged.

- We require a photo of the damages emailed to us at damages@bedsbbq.co.uk
- Once photo evidence has been received we can organise a replacement for the damaged part.

Cancellations & Refunds

At Bedfordshire Barbeque Centre Ltd we want you to be delighted with your order, so if you are unhappy you can return them within 14 days of receipt for a replacement. Goods must be in the same condition as when despatched. We will refund any postage costs if the return is a result of our error we made in fulfilling your order. If the goods are faulty/Damaged and if possible the damaged parts of the order/BBQ will be replaced in the first instance. Any refunds will be made within 30 days. This does not affect your statutory rights.

To make a return please send the item(s) together with the original invoice and a covering letter explaining the reason for the return. Please wrap all items securely in original packaging and send to the address below:

Bedfordshire Barbeque Centre
41a-43 Tempsford Rd
Sandy
Bedfordshire
SG19 2AF
United Kingdom

For your protection we recommend that you use a recorded delivery service since Beds Barbecue Centre cannot be held responsible for returns which are lost or damaged in transit.