Frequently Asked Questions:

Can my purchases be delivered overseas?

- Yes, but the shipping prices are worked out on the cubic size of the order so delivery prices vary from what you order - Please phone/email in any such order so that we can get the best shipping price for you.

I've missed the 13:00 cut off time but really need the order to get to me tomorrow is there anything I can do?

- We can sometimes get deliveries out next day even when ordered after 13:00 so its always advisable to call us on 01767 681694

Can you deliver on a Saturday?

- Yes, but there is an extra £25 delivery charge.

Can you deliver before noon?

- Yes, but there is an extra £25 delivery charge, call us for details.

Can I have my order delivered one week from now?

- Yes we can hold orders until a suitable day for delivery, please state this in the special delivery instructions when ordering, we are not mind readers!

Do you supply gas for your barbecues?

- You can order patio gas from Calor Gas on 0800 662 663

I want to order some spare parts but I don't remember the model name of my barbecue.?

- If you call us on 01767 681694 we will be happy for you to describe your barbecue to us to work out the correct model, even better email us photos sales@outbackbarbeque.co.uk

Can I run my Outback Barbecue on natural gas?

- Unfortunately at the moment there is no option available for any Outback barbecue to run from mains gas.